
Communication with Policyholders
Whether it’s fire damage or water damage, a disaster is upsetting enough for your customers, but a confusing substandard disaster restoration process can cause them to switch insurance carriers. At ServiceMaster, we know that keeping your customers happy means more policy renewals and smoother claims process. We will communicate to the policyholder exactly what we’ll do to return their lives back to normal. That’s why we walk policyholders through our Emergency Water Recovery Guide or Emergency Fire & Smoke Recovery Guide. These guides clearly communicate expectations and what we’ll do to return their lives back to normal. Click here to request your copy of the Emergency Water & Fire Recovery Guides.
Communication with Agents/Adjusters
We also contact agents/adjusters to describe the scope of the fire and water damage and the policyholder's state of mind so you are better informed and better equipped to help with your policyholder. From our technical expertise to our clear communications with you and your policyholder, ServiceMaster is dedicated to Restoring Peace of Mind, the same way we are dedicated to restoring homes.
Please check our calendar for dates and locations of classes in your area. We will be updating this calendar on a regular basis to keep you informed on our new class dates.
Can’t Find the Class You’re Looking For?
If you are interested in attending a class, but there is not a date that works for you, please navigate to the contact us page and we will contact you with a class in your area.
Continuing Education Class Descriptions and Schedule